Contact us
Choose a topic below. Each section includes helpful guides and a direct way to reach our team. We typically reply within one business day.
What do you need help with?
General support App questions, bugs, and how-to help
For questions about how MoodMatch works, features not behaving as expected, or anything that is not covered by the topics below.
Helpful guides
Account & login Sign-in, profile, notifications, subscriptions
Help with signing in, updating your profile, notification settings, or MoodMatch Plus billing through the App Store or Google Play.
Helpful guides
Safety & urgent reports Harassment, minors, or immediate safety concerns
Report harassment, spam, impersonation, or profiles that may involve someone under 18. Include the username, screenshots, and what happened. For emergencies, contact local authorities first.
Helpful guides
Privacy & data Access, export, or questions about your data
Questions about how we use your information, location settings, or requests to access or export personal data under applicable privacy laws.
Helpful guides
Delete my account Request removal of your account and data
You can delete your account in the app under Settings. If you cannot sign in, email us from the address linked to your account so we can verify ownership before processing deletion.
Helpful guides
Business & partnerships Brand, events, and collaboration inquiries
Partnerships, venue collaborations, brand campaigns, and press. Tell us about your organization and what you have in mind.
Helpful guides
Prefer email? Write to us directly.
Email support support@getmoodmatch.com