Privacy Policy — MoodMatch
This policy describes how we handle personal data for MoodMatch. It is not legal advice; consider counsel for your jurisdiction.
Summary
MoodMatch is a social app for people aged 18 and over to share moods, join mood event rooms, chat, post daily thoughts, and connect with others. This policy explains what personal data we process, why, and your rights.
Who this service is for
MoodMatch is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a minor has signed up, contact us at support@getmoodmatch.com.
Data we collect
| Category | Examples |
|---|---|
| Account | Email, password (hashed by our auth provider), user ID, age, display name, profile text, photos, mood preferences, intent settings, gender identity, preferred gender to meet, preferred partner age range. |
| Public profile mirror | Fields copied for discovery — display name, mood, coarse discover gender bucket (male/female/other for Premium filters), approximate location (~500 m grid), photos, subscription-active and verification flags. |
| Activity | Match requests, chats, mood event rooms, daily thoughts (text and photos), likes and comments, reports and blocks, referral codes, usage timestamps. |
| Device / technical | Device type, OS, app version, logs, IP (via infrastructure providers). |
| Subscriptions & usage limits | Store product ID, subscription tier, entitlement flags, referral premium window, rolling counters (match requests, event hosting/joins per week). We do not store full card numbers. |
| Location | If enabled: precise location on your private profile; coarse location and distance on public discover profiles (~500 m grid, not your exact coordinates). |
| Camera / images | Profile photos (up to three), daily thought photos, optional verification selfie. |
| Device unlock | Optional biometric unlock (Face ID / fingerprint): biometric data stays on your device; we store a preference flag locally only. |
| Notifications | Push tokens and notification preference settings (where your plan includes custom controls). |
We do not require photos for every account where the product allows it; some features may depend on photos.
How we use your data
We use data to run accounts, profiles, mood-based discovery, chat, mood event rooms, daily thoughts/feeds, safety tools, subscriptions, referrals, promotions, plan limits (including paywalls for unpaid access to Discover, Chat, Mood Events, and My Feeds), security, abuse prevention, and to comply with law.
Legal bases (EEA / UK)
Where GDPR / UK GDPR applies: contract (service and subscriptions), legitimate interests (security, fraud prevention, moderation, plan limits, coarse discover gender and age filters for Premium users), consent where we ask clearly (e.g. optional location), and legal obligation.
Processors
We use Google Firebase / Google Cloud (EU region where configured, e.g. europe-west3 — auth, Firestore, storage, Functions, Analytics if enabled), Apple / Google (distribution, IAP), Google ML Kit where used on-device, and platform location services when enabled. Profile photos (up to three) are stored in Firebase Storage.
Google sub-processors: Firebase, Google Cloud. For a MoodMatch-specific summary, email us.
International transfers
Data may be processed outside the EEA/UK/Switzerland (e.g. US). We rely on safeguards such as Standard Contractual Clauses where required. More: Google Cloud privacy notice or email us.
Retention
We keep data while your account is active and as needed for law, disputes, and agreements. Delete your account in-app where available, email us, or use our account deletion request page; we delete or anonymize from live systems within a reasonable time. Backups and legal holds may apply as described in our full policy.
Messages or content visible to others may remain in recipients’ views until they delete them or retention applies. Mood event rooms: messages may be removed automatically after approximately 90 days from each message’s date (or another period we configure). Subscription entitlement flags are retained while your account exists or as needed for billing disputes.
Security
We use appropriate technical and organizational measures (e.g. encryption in transit, access controls). No service is 100% secure.
Your rights
You may have rights to access, rectify, delete, restrict, object, port data, and withdraw consent, and to complain to a supervisory authority. EEA users in the Czech Republic may contact the Office for Personal Data Protection (ÚOOÚ) at uoou.cz. We aim to respond within one month. Requests: support@getmoodmatch.com
Cookies & SDKs
The app uses local storage and SDKs (e.g. Firebase). We may use Firebase Analytics for aggregate usage; use OS controls where available.
Automated decisions
We do not use solely automated decisions with legal or similarly significant effects. Mood-based discovery, subscription tier limits, and Premium mood, gender, and age filters are part of the product experience.
Changes
We may update this page and the “Last updated” date. Material changes may also be shown in the app.
Contact
MoodMatch
support@getmoodmatch.com
Prague, Czech Republic